Video Playback Requirements:

  • Internet Explorer 6 or newer
  • Windows Media Player 7 or newer
  • Windows 98 SE or newer (XP recommended)
  • Broadband Internet (Cable or DSL)
  • If you find that a video disappears or turns purple and green about 20 seconds before it stops playing, or that video for every file in the playlist (demo loops) isn't displayed, turn off overlays by doing the following:  


    Right Click the Black screen above, click Options, and then click the Performance tab.


    Click Advanced.


    Clear the Use overlays check box.

      If the problem continues, try turning off the video mixing renderer (VMR). You can turn off the VMR by clearing the Use video mixing renderer check box (also located on the Advanced dialog box).  Windows NT 4 will have no access to “Demo Loop;” other video may work.

    Additional Considerations:

    You must have BROADBAND internet for enjoyable streaming of video and audio ... fast DSL or cable. Dial-up connections may attempt to download the complete media file in order to play it. This can be painfully slow. In addition, if the player embedded in the web page can not play the video or audio, you must install the newest video codecs. On most computers this is done automatically by the player; however if it can’t be done automatically click HERE and download the codec package for your operating system.

    Microsoft FAQ on video problems.

    COMPUTER REQUIREMENTS: Monitor resolution should be set to 1024 by 768 pixels minimum; the site is best viewed with monitors set at 1280 by 1024 pixels. No attempt has been made to provide compatibality with operating systems other than Windows 98 and newer, Internet Explorer 6 and above with Windows Media Player 7 and above, 450 mhz processors and faster.

    Mac users: Microsoft has no plans to provide future updates or product support for the Macintosh version of Windows Media Player... Sorry. There may be plug-ins available for the Macintosh Quicktime Player. Check HERE.


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